Returns And Refunds
CHGJD® products are shipped from our Warehouse in London, United Kingdom
Once an order is placed you will receive a successful payment confirmation to your selected email with your order number and purchased products summary. A dispatch email will be sent within 48hrs of ordering together with tracking ID. All orders placed at ChargedPower.com can be tracked from dispatch to delivery.
ITEMS SHOULD BE RETURNED TO US WITHIN 14 DAYS OF RECEIVING THE PRODUCT.
The item should be in a re-sellable state, with no marks and official labels still intact. Failure to do so the product will be returned to the customer and a refund will be declined.
Refunds will be processed 48hrs after item received and they take no more than 3-5 days to reflect back to the account you used to make the purchase. A returns address form is included in your order.
Any issues with returns or refunds, please email us on returns@chargedpower or call Call us on the Customer Services contact number.